Book your online doctor's appointment in just a few steps

• 1 Please use a PC, laptop, tablet or smartphone.
• 2 Please use one of the following browsers: Mozilla Firefox, Chrome, Edge, Safari or Opera. You can download these easily and free of charge if you have used other browsers so far.
• 3 Your computer or mobile device is equipped with a webcam and microphone.
• 4 To make sure, that the appropriate specialist can join your personal video consultation, we need a brief description of your concern in the next step.
• 5 As soon as we have reserved an appointment for your video consultation, you will receive an email with your appointment time and a link to start the consultation.
• 6 You will then receive an invoice via email with the billing address provided here, which you can submit to HanseMerkur Reiseversicherung along with your claim for reimbursement.